My sole proprietorship is registered in England, United Kingdom and my registered office and trading address is at Cornhill 73, EC3v 3QQ. My VAT number is 198411286. Any queries may be forwarded to [email protected] or 02083442000.

Terms & Conditions
at Vapelux

Your use of this website constitutes your agreement to the following terms and conditions. If you do not agree with these terms you should immediately cease use of this website.

This Website and Your Vapelux Account

This website is intended only for use by adults aged 18 and older. If you create a Vapelux account, you are responsible for maintaining the confidentiality of your account and password. You further acknowledge and agree that you must be over 18 to purchase or consume any Vapelux products or to participate in any of our promotions or other offers on this website or otherwise.

Governing Law

If you access this website from locations outside the United Kingdom, you are responsible for complying with all applicable local laws.

Privacy Statement

Vapelux are committed to protecting your privacy. Please review the Terms and Conditions of the Vapelux Privacy Policy.

Trademarks and Copyright

The copyright to all contents of this website are proprietary to Vapelux or its third party licensors and you may not reproduce, post on any other website, modify, distribute or transmit any portion of this website without the express written consent of Vapelux. Any name, logo, trademark or service mark contained on this website is owned or licensed by Vapelux and may not be used by you without the prior written consent of Vapelux. You may access this website for your individual non-commercial use only.

Material you Submit

You acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not post or transmit to this website any content that is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights. Vapelux assumes no responsibility or liability which may arise from such content, including but not limited to claims for defamation, libel, slander, obscenity, profanity or misrepresentation.

Any material or communication transmitted by you to this website will not be treated as confidential. Any ideas, concepts or other materials transmitted by you to Vapelux Distribution Ltd may be used by Vapelux in any manner, including reproduction, transmission, publication or broadcast without compensation.


Your use of this website is at your sole risk. The website is provided on an “as is” and “as available” basis. We reserve the right to restrict or terminate your access to the website or any feature or part thereof at any time. Vapelux expressly disclaims all warranties of any kind, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose and warrantied that material on the website is infringing; that access to the website will be uninterrupted or error-free; that the website will be secure; or that information on the website will be complete, accurate or timely. If you download any material from this website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

Limitation of Liability

In no event shall Vapelux be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in anyway connected with the use of this website or any information provided on this website. Because some states of jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Modification of these Terms

We reserve the right, at our complete discretion, to change these Terms and Conditions at any time for any reason, without notice or obligation. By entering this website, you will be bound by any such revisions we make to the Terms and Conditions. Your continued use of this website following the posting of changes to the terms or other policies means that you acknowledge and accept the changes.

Accuracy of Content

Vapelux Distribution Ltd. attempts to maintain complete accuracy when posting content, however does not warrant that product descriptions or other content is accurate, complete, reliable, current or error-free.

Standard Returns and Refund Policy

Vapelux standard returns and refund policy is in accordance with the EU Consumer Protection (Distance Selling) Regulations 2000, Statutory Instrument 2000/2334 (which incorporates European Directive 97/7/EC into UK Law). These apply to contracts “concluded between a supplier and a consumer under an organised distance sales or services provision scheme run by the supplier who, for the purposes of the contract, makes use of one or more communication.” The legislation provides cancellation rights to you as the consumer and includes obligations which ourselves as the seller must fulfil.

Vapelux provides a 6-month guarantee from the date of purchase on all faulty hardware and accessories. The only charge that may be incurred is for the direct cost of returning the goods.

Terms and Conditions of Delivery

Vapelux is not responsible for a product that has been dispatched successfully, but for whatever reason does not arrive at its intended destination. In such cases Vapelux reserves the right to use discretion whether to re-dispatch a replacement order at no extra postal cost to the customer.

All orders from our website can take between 3 – 5 working days for delivery, although Vapelux aims to dispatch orders from its warehouse within 24 hours. Vapelux does not dispatch on Saturdays or Sundays. Orders made on a Friday will be usually dispatched by the following Monday. If ordering through a special promotion, through the press or online please allow 10 working days for delivery. Vapelux uses the RoyalMail for deliveries.

These terms do not affect your statutory rights including under the Distance Selling Regulations.

Cancellation of Orders

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, errors in product or pricing information.


If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason, unenforceable, that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

How to Contact Us

If you have any questions or comments about the Terms and Conditions of this website, please contact us at:

Vapelux Distribution Ltd.
8 Little Mundells,
Welwyn Garden City,